How we do it

Our projects are executed using a variety of engagement models designed to suit the capabilities and requirements of each client.


Procurement & Supply Chain Management BPO services

Our key objective in the Procurement practice is to provide an exceptional solution that matches operational source-to-pay process efficiency and effectiveness with world class sourcing rigor.

Ultimately our goal is to assist our client in achieving end to end enterprise process maturity –a system that is continually improving, sustainable and built around the enhanced capabilities of trained, high performing members of the clients staff.
Our approach to procurement operational excellence relies on our expertise in Six Sigma and Lean methodologies to create fit-for-purpose continuous improvement processes with a focus on cost optimization and compliance.

While for sourcing projects we work collaboratively with client teams to ensure that the commercial, technical and local content objectives of the project are met without compromising on the quality of the goods or services being procured.


In warehouse & inventory management, we develop business-specific solutions that help clients:

  • Achieve operational cost reductions by optimizing inventory, and reducing inventory loss rates.
  • Maximize warehouse asset utilization
  • Enhance customer service levels through increased inventory availability
  • Make their warehouses a source of competitive advantage

We deliver our services through strategic partnerships. We focus on core competencies while leveraging our extensive supply chain experience and specialized team to ensure optimal business outcomes, using a mix of engagement options that best suit client requirements.

Business & Operations Management

  • Business process optimization & re-engineering
  • Customer contact center set-up, optimization, management
  • IT process design, deployment, and optimization (data management, Helpdesk and level 1 support)
  • Sales support services
  • Customer billing and billing management
    • Business & Operations Management practice we also utilize our significant expertise in Six Sigma and Lean methodologies to create re-engineered business processes within a robust and agile framework designed to drive and deliver quantified business impact.
    • Our initial focus is on identifying key processes and projects required to transform the operating model with the goal being the elimination of waste through business process streamlining, rationalization, consolidation and enhancement.

Customer Care/ Field Support Services

In our customer care and field support services we provide professional (specialist) engineering, environmental, procurement and maintenance services to Nigerian energy (oil & gas industries). We take pride in exceeding our client’s expectations, ensuring that our projects are delivered on time and within budget, while maintaining the highest safety standards and adhering to the best practices in the industry.

  • Fleet dispatch and Routing management
  • Product delivery & Scheduling management
  • Power meter reading & management
  • Connect/disconnect services

About BanyanTree

We are a business process re-engineering and out-sourcing company, providing services to clients in the financial, manufacturing, consumer goods, telecommunications, oil and gas, and energy industries.


8 Oduduwa way, Ikeja GRA, Lagos, Nigeria

15A Blantyre Rd, Wuse 2, Abuja, Nigeria

27602 Guthrie Ridge Lane,
Katy, TX 77494 USA